ages do we cater for?
We welcome all children between the ages of 4 – 12 generally. Please
contact us if your child falls slightly outside this range. Should a child
have special needs we would be pleased to discuss any concerns and how
we can accommodate them.
Who will be supervising my child?
All staff are interviewed and hand picked by senior management,
all have the skills and qualifications to ensure your children are in
the best possible hands.
We pick them not only for their qualifications but also for their enthusiasm
and character to ensure your children will have the greatest possible
time. All staff are also DBS checked and safeguard trained. The safety and happiness of your
child is our number one priority.
Can my child be in the same group as their
brother and sister or friend?
Yes, As long as the age difference isn’t too great we can arrange
for them to be together. We want the children to have as much fun as possible.
What makes them happy makes us happy.
What if my child is ill or has an accident
at Whizz Kids?
We have qualified First Aiders on site. In the rare event of a serious
accident parents will be informed immediately and first aid action will
be taken accordingly. If your child feels ill during the day they will
be advised to take part in our more gentle activities and kept a close
eye on. If our experienced staff feels necessary, parents will be informed.
What are the pick up and drop off times?
Early Bird: from 8:15am
Main Session: drop off from 9:00am, pick up by 4:45pm
Late Leaver: until 5:45pm
Do we give discount for more than one child?
Unfortunately not as we have a strict Instructor to child ratio to ensure
safety and quality for your child.
Can they come for half days?
The answer is yes, however, you will still have to pay
for the whole day, as your child will be occupying one space out of the
total for the day.
Is our timetable fixed?
The activities in bold on the timetable are fixed for each day,
the free choice is chosen each day between the staff and children, the
day is then planned.
What is the id or raffle ticket code on collection policy?
We run a Photo Identification or issue a raffle ticket code with
the safety aspect in mind for a) your child b) our staff, so from now
on we will be either issuing a raffle ticket code or asking for ID from anybody other than mum, dad, grandma or grandad.
At registration every day you will be asked who is picking up, if it’s
yourself who dropped them off then you won’t need ID or a raffle ticket code. However, if it’s
somebody different e.g. family friend, Auntie, Uncle etc. then you
will leave their name in the box on the register and we will either ask for photo ID or issue a raffle ticket code to get from them on collection.
It's the club's decision if they wish to ask for ID or give you a raffle ticket code however if one of them is easier than the other for you then you can choose your preferred option just ask when signing in.
Do we accept childcare vouchers, childcare choices, or child tax credits?
We are able to accept all Childcare Vouchers, childcare choices, and child tax credits. We are set up with the government's childcare choices tax free childcare for those using that service, please call for more details, we are not set up with all companies so please let us know and we will set up with whoever your company works with, the process is very quick and easy.
Are you Ofsted registered ?
We are on the Early years and Compulsory childcare register and our Registration number is EY556498.
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